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  • Safety with Tiger Brokers

    • How secure is the Tiger Trade app

    • Are the funds safe with Tiger Brokers

  • Start investing with Tiger Trade

    • How to open an account

      • Requirements to open an account
      • Step by step guide to open an account
      • How do I certify my documents
    • How to fund an account

    • How to place an order

    • How to withdraw from an account

    • How to verify a bank account

  • Deposit and withdrawal

    • Deposit

      • What's the minimum amount I can invest
      • What reference should I use to transfer funds
      • Can I deposit from my joint bank account
      • Can I make a payment from an overseas bank account
      • How long it will take for my deposit to be processed
      • Where on the Tiger Trade app, can I view my deposit and withdrawal records
    • Withdrawal

      • How long does it take to process withdrawals
      • Can I withdraw all my funds after I have closed all my positions
      • Where to view the status of my withdrawal request
      • Why is the withdrawable cash balance in my account $0
      • Why is the withdrawal cash different from the cash balance on my Tiger Trade app
    • Bank account verification

    • How to deposit with Akahu

  • Transferring my stock

    • How to transfer shares

    • Share transfer-in

    • Share transfer-out

    • How to transfer shares from Hatch

  • Currency exchange

    • What is currency exchange

    • How to exchange currency before investing

    • How to exchange currency

    • How to exchange NZD to USD

    • How to exchange NZD to HKD

    • Do you automatically exchange NZD to USD

  • Trading

    • Orders

      • Types of orders available on Tiger Trade app
      • Day order vs Good-Til-Cancelled (GTC) order
      • How do I know if my order has been filled
      • Why was my order cancelled
    • Trading rules across different markets

      • US Stocks & ETFs
      • Australian (ASX) Stocks
      • Hong Kong (HKEX) Stocks & ETFs
      • Singapore (SGX) Stocks, ETFs, REITs
      • China A-Shares
    • Auto-Invest FAQ​

    • Market data vs market depth

    • Products available for trading

    • Explanation of Cost Methods

  • Investing with margin account

    • Margin trading

      • What is margin trading
      • What is the difference between a cash account and a margin account
      • Pros and Cons of using a margin account
      • Important tips before using a margin account
      • What happens if I invest without exchanging the currency on a margin account
      • Can I trade on margin, or do I need to trade in cash
      • How do I downgrade from a margin account to a cash account
      • How do I upgrade from a cash to a margin account
      • Where on the Tiger Trade app can I view my risk level
      • Where on the Tiger Trade app can I see the margin required for an order
      • Where can I see the margin rate of a stock
    • Short selling

      • What is short selling
      • How can I do short-selling in the Tiger Trade app
      • Where on the Tiger Trade app can I see which stocks support short selling
      • Why am I not able to short-sell
  • Investing in shares

    • What exchanges can I invest in

    • Do I own the shares with Tiger Brokers

    • What are my voting rights

    • What does T+2 trade settlement mean

    • What happens to my stock if it gets delisted

    • Can I place two sell orders for the same shares

    • How do dividends get paid out

    • How do I track my historical dividends

    • Participating in IPO for HK & US stock

    • What is T price, C price, MTM P/L

    • Fractional shares

  • Investing in options

    • What is option trading?

    • Types of options

    • Important terms for option trading

    • Types of call options available on the Tiger Trade app

    • Different strategies available to trade options

    • Types of put options available on Tiger Trade app

    • What are the requirements to trade options

    • What are the risks of trading options

    • Other FAQs for investing in options

  • Tax & Fees

    • A flowchart to determine if you are affected by FIF rules

    • General Questions

      • 2.1 How to check if you are a New Zealand tax resident
      • 2.2 How to check if your profit from the share sale will be taxable
      • 2.3 Tax due day and the tax year in New Zealand
      • 2.4 What is a foreign investment fund (FIF)
      • 2.5 Are you entitled to a 4-year temporary tax exemption
      • 2.6 What does “the direct income interest of less than 10%” mean?
    • ASX Australian Listed Companies

      • 3.1 How to check if you are required to file FIF income in New Zealand
      • 3.2 How to check if your profit from the ASX share sale will be taxable in New Zealand
      • 3.3 Tax on dividends received from ASX-listed Australian companies
    • U.S. shares

      • 4.1 How to check if you are required to file FIF income in New Zealand
      • 4.2 How to check if your profit from the U.S. share sale will be taxable in New Zealand
      • 4.3 How to check if you need to pay tax in the US
      • 4.4 Tax on dividends received from U.S. shares
    • Asian shares

      • 5.1 How to check if you are required to file FIF income in New Zealand
      • 5.2 How to check if your profit from the Asian share sale will be taxable in New Zealand
      • 5.3 How to check if you need to pay tax in China
    • Futures and options markets out of New Zealand

    • What about tax

    • Financing interest rate

    • What are the fees for currency exchange

    • Do you charge deposit/ withdrawal/ maintenance fee

    • When do I pay minimum commission fees for stocks

  • My Account

    • How do I update my personal details

    • How to change my Trading/Login Password

    • How do I close my Tiger account

    • Where can I see my rewards

    • How to claim my rewards/stock voucher

    • Can I reopen my closed Tiger Brokers account

  • Reward Instruction

    • Cash Voucher

    • Discount Coupon

    • Physical Reward

    • Tiger Coin

    • Commission-free Trades Card

    • Commission-free Limit Card

    • Cash

    • Free Share

    • Quotations

General Questions - Help - Tiger Brokers

  • 2.1 How to check if you are a New Zealand tax resident
  • 2.2 How to check if your profit from the share sale will be taxable
  • 2.3 Tax due day and the tax year in New Zealand
  • 2.4 What is a foreign investment fund (FIF)
  • 2.5 Are you entitled to a 4-year temporary tax exemption
  • 2.6 What does “the direct income interest of less than 10%” mean?
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NZ Customer Service
Weekdays 09:30 - 17:30

0800 884 437
clientservices@tigerbrokers.nz
Level 27/151 Queen Street, Auckland Central, Auckland
© 2022 Tiger Fintech (NZ) Limited. All rights reserved.
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Investing carries risk, including losing an amount in excess of your initial investment.

US TIGER SECURITIES, INC.

US Tiger Securities, Inc. is a broker-dealer registered with the U.S. Securities and Exchange Commission (SEC) (No.: 8-65324), member of the Financial Industry Regulatory Authority (FINRA) (CRD: 120583), member of the Securities Investor Protection Corporation (SIPC), and regulated by FINRA and SEC.

WEALTHN LLC

Wealthn LLC is a registered investment advisor with the SEC (No.: 801-114105) and regulated by the SEC.

TIGER BROKERS (AU) PTY LIMITED

Tiger Brokers (AU) Pty Limited, ABN 12 007 268 386, is licensed and regulated by Australian Securities and Investment Commission (ASIC), Australian Financial Services Licence no. 300767 (AFSL).

TIGER FINTECH (NZ) LIMITED (TFNZ)

Tiger Fintech (NZ) Limited (NZCN: 8187510) is a client money and property service provider under the Financial Markets Conduct Act 2013. TFNZ complies with the custodian obligations under the Financial Markets Conduct Regulations 2014, including the appointment of an independent auditor to undertake a statutory client funds assurance report each year, a copy of which is provided to the NZ Financial Markets Authority.

 

TRADEUP SECURITIES, INC.

TradeUP Securities, Inc. is a licensed entity registered with the SEC (No.: 8-36754), member of the FINRA (CRD: 18483), member of the SIPC, member of the Depository Trust Company (DTC) and the National Securities Clearing Corporation (NSCC), and regulated by FINRA and SEC.

TIGER BROKERS (SINGAPORE) PTE. LTD.

Tiger Brokers (Singapore) Pte. Ltd. (Reg. No. 201810449W) is licensed and regulated by the Monetary Authority of Singapore and is authorised to operate in Singapore and for avoidance of doubt, is not authorised to operate in any other country. Tiger Brokers (Singapore) Pte. Ltd. does not solicit investors or market services in other jurisdictions such as China, Malaysia, and Vietnam. The content and materials published on this website is for information only and should not be regarded shall not be deemed as an offer, invitation, or solicitation, recommendation or advice to buy, sell, subscribe or dispose of any investment products, financial instruments or other financial services.

TIGER BROKERS (NZ) LIMITED (TBNZ)

Tiger Brokers (NZ) Limited (NZCN: 5838590) is a client money and property service provider under the Financial Markets Conduct Act 2013. TBNZ complies with the custodian obligations under the Financial Markets Conduct Regulations 2014, including the appointment of an independent auditor to undertake a statutory client funds assurance report each year, a copy of which is provided to the NZ Financial Markets Authority.

TIGER BROKERS (HK) GLOBAL LIMITED

 Tiger Brokers (HK) Global Limited (Central No. BMU940) is a licensed corporation of the Securities and Futures Commission of Hong Kong holding Type 1 ("Dealing in Securities"), Type 2 ("Dealing in Futures Contracts"), Type 4 ("Advising on Securities") and Type 5 ("Advising on Futures Contracts") licenses.